XeraCalm Moisturizing Balm
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Order under £35
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1. What is the Loyalty Program and how does it work?
Our Loyalty Program rewards customers for shopping with us. You earn points on every eligible purchase made in our store. These points can later be redeemed for discounts, exclusive offers, or special rewards.
2. How can I redeem my loyalty points?
You can redeem your points at checkout. Once you have accumulated the required number of points, you can apply them to receive a discount on your order. Simply log into your account to view and use your available points.
3. Do loyalty points Exchange with Cash?
No, we do not replace loyalty points with cash. Loyalty points can only be redeemed for rewards, discounts, or products according to the loyalty program policy.
4. Can I transfer my loyalty points to someone else?
No, loyalty points are non transferable and can only be used by the account holder who earned them. Points cannot be exchanged for cash and are subject to our program terms and conditions.
5. What happens to my points if I return an item?
If you return an item, any points earned from that purchase will be deducted from your loyalty balance. If you redeemed points on the order, the adjusted amount will be credited back in accordance with our returns policy.